Who we are
Pixie Hat Bar (“we,” “our,” or “us”) provides Shopify-based tools that help merchants create interactive hat bar experiences, sync inventory, and generate customer mockups.
By using Pixie Hat Bar, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you install or use Pixie Hat Bar, we may collect:
- Your Shopify store name and domain
- Product and inventory information
- Product images and variant data
- Basic account and billing information
- Mockup images generated through the platform
- Technical data required for app functionality and support
We do not collect customer payment information directly.
How We Use Your Information
We use collected information to:
- Sync your Shopify inventory
- Display products inside the Pixie Hat Bar builder
- Generate mockups and customer previews
- Provide support and troubleshooting
- Improve platform functionality and reliability
Shopify API Data
Pixie Hat Bar accesses Shopify data only as required for the app to function properly.
We do not sell, rent, or share your Shopify store data with third parties for marketing purposes.
Data Storage
Store-related data and generated mockups may be stored securely on our servers in order to provide app functionality and historical access.
We take reasonable precautions to protect your information, but no online platform can guarantee absolute security.
Third-Party Services
Pixie Hat Bar may use third-party services such as:
- Shopify APIs
- Hosting providers
- Payment processors
- Analytics and error logging tools
These services may process limited data required for platform operation.
Uninstalling the App
If you uninstall Pixie Hat Bar, your Shopify access token is revoked by Shopify.
Some stored data or mockups may remain temporarily for backup, security, or support purposes unless a deletion request is submitted.
Data Deletion Requests
To request deletion of your stored data, email:
support@thepixielab.com
Please include your Shopify store name and request details.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Pixie Hat Bar after changes are posted constitutes acceptance of the updated policy.
Contact
Questions about this Privacy Policy can be sent to:
support@thepixielab.com